Track your order

Orders ship within 1 business day (Monday to Friday) and usually arrive 6–8 business days (Monday to Friday) later. Here's how to find yours.

  1. Check your shipping email

    When your order ships we email you a tracking link. It's the fastest way to see where your parcel is.

  2. Sign in to your account

    Every order and its tracking lives in your account.

    Go to my account

  3. Ask us

    Send your order number and email and we'll look it up for you.

Questions? support@josie-austin.com · Monday to Friday, 9:00 am – 9:00 pm